Customer Service Rep Job at Confidential, Glen Burnie, MD

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  • Confidential
  • Glen Burnie, MD

Job Description

Our client is looking for a friendly and detail-oriented Customer Service Representative to join their close-knit manufacturing team! In this role, you’ll be the go-to person connecting great clients with the production floor to keep everything running smoothly. You will get to manage client accounts, process orders, and share exciting, real-time updates on manufacturing progress. By teaming up with logistics and quality control, you'll make sure every order arrives perfectly and on time, keeping smiles on clients' faces.  

salary: $17 - $20.99 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

  • Order Management: Happily receive, check, and enter client orders into the system with great accuracy.

  • Production Liaison: Chat regularly with the manufacturing team to track order status and timing.

  • Issue Resolution: Kindly troubleshoot and solve client questions about shipping or product details.

  • Account Maintenance: Keep client records up-to-date, including special pricing and delivery preferences.

Skills
  • Customer Service
Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Shift work

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