Job Description

: New York, NY (Hybrid)

As a Senior Account Manager, you will take a leading role in serving PowerMarket's community solar developer clients, immersing yourself in all facets of our client operations and project management business. You will be client-facing and have the opportunity to develop strong relationships with our growing client base. This position is for a professional and entrepreneurial-minded team member who is looking to be challenged and grow in both the role and in the Company.

Responsibilities

• Develop and maintain trusted relationships with PowerMarket's community solar developer clients.
• Understand the unique requirements and goals of each client and community solar project, ensuring internal alignment across business, software, and operations teams.
• Independently manage client accounts, including:
• Leading client communications via meetings and email
• Coordinating timely and accurate subscriber allocations
• Overseeing host and subscriber bank management
• Managing compliance filings, host statement reviews, and reporting
• Collaborating with the billing team to review billing cycle results and issue monthly reports
• Communicate client needs and implementation plans clearly across internal departments (Support, Tech, Billing/Report Ops) to drive successful project outcomes.
• Lead critical operational tasks and initiatives, such as:
• Utility filings and regulatory compliance
• Investigation and resolution of utility or state-level issues affecting client portfolios
• Analyze the technical and financial performance of client portfolios and propose data-driven strategies for optimization.
• Foster and mentor junior Operations Managers and Analysts by sharing expertise and supporting their professional development.
• Conduct initial research into client inquiries about policy, pricing, or market expansion; provide well-informed drafts and collaborate with Business Development for final client communications.
• Proactively report on client progress, challenges, and strategic updates during regular check-ins with the Director of Operations.

Qualifications

• Passionate about community solar and the clean energy future.
• Bachelor's degree AND at least 3 years of direct professional experience.
• Proven self-starter who works well under pressure and looks forward to being challenged.
• Strong communication and interpersonal skills in building relationships at all operational levels.
• Experience running LOOKUPs, pivot tables and other intermediate/advanced MS Excel features
• Understanding of energy transition and community solar broadly
• You enjoy working in teams, but can problem solve effectively without instruction

To Apply: Interested candidates should submit a resume and cover letter to [email protected]

Salary

$90,000 - $130,000 USD

To Apply:

Send a current resume and cover letter to: [email protected]

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