Salesforce Consultant Job at Openkyber, Alaska

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  • Openkyber
  • Alaska

Job Description

JOB SUMMARY We are seeking a highly strategic and technically advanced Senior HubSpot Expert / Senior HubSpot Consultant to lead the design, optimization, and long-term scalability of our HubSpot ecosystem. This role functions as both a systems architect and strategic advisor, partnering with executive leadership to drive revenue growth, operational efficiency, and cross-functional alignment across Marketing, Sales, and Customer Success. The ideal candidate brings deep hands-on HubSpot expertise, strong RevOps experience, and a consulting mindset-able to assess business needs, architect solutions, and deliver measurable ROI.

KEY RESPONSIBILITIES :
  • Strategic Consulting & Advisory o Conduct full HubSpot audits and deliver actionable optimization roadmaps.
  • Advise executive leadership on CRM, automation, and revenue strategy.
  • Translate business goals into scalable HubSpot solutions.
  • Lead discovery sessions with stakeholders to identify operational gaps.
  • Develop 30-60-90 day transformation plans.
  • Provide change management guidance during system transitions.
  • CRM Architecture & Governance o Design scalable CRM architecture (custom objects, properties, pipelines).
  • Implement governance frameworks and documentation standards.
  • Oversee data migrations, restructures, and clean-up initiatives.
  • Establish lifecycle stage definitions and alignment across teams.
  • Maintain data integrity and compliance best practices.
  • Revenue Operations (RevOps) Leadership o Align Marketing, Sales, and Customer Success processes within HubSpot.
  • Optimize MQL ? SQL ? Closed-Won workflows.
  • Improve pipeline velocity and forecasting accuracy.
  • Design compensation tracking and performance dashboards.
  • Reduce friction in cross-department handoffs.
  • Advanced Marketing Automation o Architect complex, multi-branch automation workflows.
  • Build advanced lead scoring models (behavioral, engagement, firmographic).
  • Optimize email marketing, segmentation, and personalization.
  • Implement multi-touch attribution models.
  • Improve conversion rates across the funnel.
  • Sales & Service Enablement o Optimize deal pipelines and automation triggers.
  • Implement automated task creation and SLA monitoring.
  • Build service ticket workflows and customer onboarding journeys.
  • Develop playbooks and enablement documentation.
  • Integrations & Technical Implementation o Lead complex integrations (Salesforce, NetSuite, Shopify, Stripe, custom APIs).
  • Manage middleware platforms (Zapier, Make, webhooks).
  • Oversee CMS Hub customization and reporting infrastructure.
  • Troubleshoot automation conflicts and performance issues.
  • Reporting & Executive Analytics o Build executive-level dashboards focused on revenue KPIs.
  • Analyze CAC, LTV, pipeline velocity, and ROI.
  • Deliver monthly and quarterly business performance reports.
  • Present strategic insights and recommendations to leadership.
  • Training & Mentorship o Train internal teams on HubSpot best practices.
  • Develop internal SOPs and process documentation.
  • Mentor junior HubSpot administrators or marketing ops team members.
  • Serve as primary point of contact for external agencies or partners.
REQUIRED QUALIFICATIONS :
  • 5+ years of advanced HubSpot experience (multi-hub preferred).
  • 7+ years in CRM, marketing automation, or Revenue Operations.
  • Proven experience leading large-scale HubSpot implementations or optimizations.
  • Strong experience in consulting, stakeholder management, or client-facing roles.
  • Deep knowledge of automation logic, reporting, and data modeling.
  • Experience with APIs and system integrations.
  • Strong executive communication skills.
PREFERRED CERTIFICATIONS :
  • HubSpot Marketing, Sales & Service Hub Certifications
  • HubSpot Revenue Operations Certification
  • HubSpot CMS Developer Certification
  • HubSpot Solutions Partner experience (strong plus)
CORE COMPETENCIES :
  • Strategic CRM Consulting
  • Revenue Operations (RevOps)
  • CRM Architecture & Data Governance
  • Marketing Automation Strategy
  • Executive-Level Communication
  • Cross-Functional Leadership
  • Technical Systems Integration
  • Performance Analytics
SUCCESS METRICS :
  • Increased revenue through optimized pipeline performance
  • Improved conversion rates across lifecycle stages
  • Clean, scalable CRM architecture
  • Reduced manual processes via automation
  • Accurate forecasting and reporting
  • High stakeholder adoption and satisfaction

For applications and inquiries, contact: [email protected]

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