OnSite Specialist
As an OnSite Specialist, you will support a designated service location by maintaining, troubleshooting, and repairing Stryker equipment with a strong focus on Transport solutions. You’ll work hands-on with a variety of products, including stretchers, transport chairs, bed frames, and temperature management systems, while partnering closely with customers to ensure equipment reliability and uptime. This role offers valuable technical and customer-facing experience and serves as a strong pathway for growth within ProCare and Stryker.
What you will do
Repair and deliver equipment according to Stryker Medical specifications.
Transportation of equipment to and from the designated repair area.
Perform all required quality control checks and preventive maintenance in accordance with the products operation manual.
Present the highest level of customer etiquette in support of the sales team. Promote increased equipment and service usage by establishing and maintaining effective customer relationships.
Responsible for maintaining and recording assigned inventory.
Manage personal schedule by regular and punctual attendance.
Must adhere to Field Service metrics; hours accountability, inventory, overtime accountability, etc.
Adhere to proper expense reporting procedures.
Complete all designated training programs in timely manner.
Participate in all work assignments as may be deemed suitable and assigned by management.
Providing coverage when other reps attend trainings or out of town meetings.
What you need
Required:
High School diploma.
Must be 21 years of age.
Valid driver license in the state of residence with a good driving record.
Willingness and ability to work an extended work week including nights and weekends at times
Additional information
At times, may be required to move, set up and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull in order to accomplish job accountabilities.
May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.
Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention
May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.
Pay rate will not be below any applicable local minimum wage rates.
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