Cloud Service Desk Analyst Job at Openkyber, Minnesota

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  • Openkyber
  • Minnesota

Job Description

Job Title: Salesforce Consultant (Sales and Service Cloud)

Job location - Pleasanton, CA and Coppell, TX

Required Skills & Experience

Technical Skills
  • Strong hands-on experience in Apex, LWC, Aura, Flows, Integration Procedures .
  • Proven experience in designing and customizing Sales Cloud & Service Cloud .
  • Experience with integration patterns API-led, Kafka, ESB , microservices.
  • Understanding of SOQL performance tuning (SOQL 101 issues) and Apex governor limits.
Functional Skills
  • Strong understanding of CRM processes: lead-to-order , case lifecycle, service operations.
  • Ability to map business processes to Salesforce capabilities.
Certifications (typically expected)
  • Salesforce Platform Developer I ()
  • Platform Developer II (preferred)
  • Salesforce Sales Cloud Consultant (preferred)
  • Salesforce Service Cloud Consultant (preferred)
  • Additional certifications like OmniStudio, LWC Specialist, DevOps (Copado) are a plus.

For applications and inquiries, contact: [email protected]

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