Madame Tussauds Rooftop Restaurant and Bar is an exciting new dining experience set to open in mid-July. We are currently accepting applications for Server positions. The hiring process will take approximately two weeks, followed by one week of training.
To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for our team. We pride ourselves on providing exceptional service and delivering memorable culinary experiences to our guests. Our team is passionate about hospitality, and we are seeking enthusiastic individuals to join us on this exciting journey. Join us at Madame Tussauds Rooftop Restaurant and Bar and be part of an exciting new venture in the culinary world! We look forward to welcoming you to our team. Position Summary: Prepares all alcoholic beverages for guests and venue servers•
Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ bar/dining experience
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Interacts with the bar guests, employees, and supervisors in a polite and courteous manner to ensure gracious hospitality
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Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook
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Anticipate and accommodate the needs of the guests
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Provides professional and exceptional service
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Presents menus, answers questions and make suggestions for all food and beverage items
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Informs guests of all food and beverage specials, with prices
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Required to solicit any allergy or dietary restrictions from each guest
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Accurately enter all orders into the POS system and follow proper cash/payment card procedures
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Ensures the delivery of all food and beverage to the guests at the bar and lounge (where applicable)
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Maintain general cleanliness of bar and bar area, and the entire venue
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Makes sure all liquor displays and shelving are organized, and par levels are maintained
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Follow supervisor’s instructions, communicate with and support co-workers, be a team player
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Possesses in-depth knowledge of all food and beverage menus and the company
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Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
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Complies with Department of Health and company sanitation standards
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Accurately completes all end-of-shift financial procedures
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Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs
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Properly sets-up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:
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Ensures the bar and bar area are clean and free of debris
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Sets bar with proper equipment, and settings as required
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Wipes down bar-top, bar stools, lounge tables and chairs
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Stocks bar-stations with prescribed supplies
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Properly follow all beverage requisition procedures
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Reports all breakage, damage of equipment or furniture immediately to management
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Attends and participates in daily pre-service meetings
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Attends and participates in any training sessions or departmental meetings
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Learn by listening, observing other team members and sharing knowledge while leading by example
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Portrays a positive and professional attitude
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Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments
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Works as part of a team and provides help and support to all fellow team members
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