Job Description

Description

Location: Manchester, New Hampshire (Hybrid)

About Us: 

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. 

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. 

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. 

Learn more at Sitecore.com 

About the Role:

The Associate General Counsel, Americas will serve as a senior legal leader supporting Sitecore’s commercial business across the Americas. This role is responsible for advising on complex technology transactions and leading legal support for SaaS, on-premises licensing, and other strategic commercial arrangements with Sitecore’s largest enterprise customers.

You will partner closely with Sales, Product, Marketing, Sales Operations, Data Protection, and Security to provide practical, commercially focused legal advice, with a strong emphasis on software licensing, product counselling, and data protection issues in a fast-moving go-to-market environment. The role requires comfort operating in a sales-driven environment, balancing risk management with business enablement, and working collaboratively with colleagues across a globally distributed legal organization to support quarter-end and strategic business priorities.

In addition, this role will manage and develop a team of lawyers, contributing to consistent execution, strong commercial judgment, and alignment with Sitecore’s overall legal strategy and standards.

What You’ll Do:

• Lead negotiation of complex commercial agreements with Sitecore’s largest enterprise customers, including SaaS, on-premises software, and other strategic technology transactions.
• Advise on customer-facing data protection, security, and AI-related contractual terms, partnering with specialist legal, Data Protection, and Security teams where needed.
• Provide product counselling support to Product and related business teams, advising on legal issues arising from product development, launch, functionality, and go-to-market strategy.
• Advise Sales, Product, Marketing, and partner teams on software licensing, technology transactions, and other commercial matters affecting Sitecore’s offerings and business model.
• Review, draft, and maintain contract templates and related documentation for hosted and on-premises offerings, including customer-facing terms relating to data protection, security, AI, compliance, and risk allocation.
• Lead, mentor, and support lawyers across the Americas legal team, promoting consistency, quality, and sound commercial judgment.
• Partner with Sales and other teams to improve and streamline contracting and deal support processes, and with Finance and Procurement to support effective procurement and compliance workflows.
• Deliver training and guidance to internal stakeholders to promote the consistent application of legal policies, playbooks, and contracting standards.
• Support customer disputes, escalations, and other pre-litigation commercial matters, partnering with internal stakeholders and outside counsel as needed.
• Support broader commercial and cross-functional legal matters and provide practical legal advice as a trusted member of the Sitecore legal and business leadership teams.

What You Need to Succeed:

• Juris Doctor degree from an accredited law school and active membership in good standing with at least one U.S. state bar.
• 8+ years of relevant commercial legal experience, gained at a leading law firm and/or in-house, with deep experience advising technology businesses, particularly SaaS, cloud-based, or software product companies.
• Substantial experience drafting, negotiating, and closing complex commercial agreements.
• Strong experience advising on data protection issues in commercial contracting, including customer-facing privacy, security, and related regulatory terms.
• Experience providing product counselling support to product and business teams in a technology company, with sound judgment on legal and commercial issues arising in product development and go-to-market activities.
• Proven people-management experience, including leading, developing, and mentoring attorneys, and the ability to manage a high-performing regional legal team across the Americas.
• Demonstrated ability to act as a trusted strategic business partner, providing practical, commercially focused legal and business advice to senior leaders and executives.
• Strong communication skills, executive presence, and judgment, with the ability to influence and collaborate effectively with senior management and cross-functional stakeholders.
• High degree of ownership, attention to detail, and ability to manage multiple priorities and execute with pace in a fast-moving environment.
• Collaborative, pragmatic, and service-oriented approach, with strong credibility and relationship-building skills.
• Willingness to travel occasionally.
• Based in the U.S., with the right to work.

Additional Skills That Can Set You Apart:

• Experience advising on intellectual property matters in a commercial or product context.
• Experience managing commercial disputes, pre-litigation matters, or litigation through outside counsel.
• Experience supporting go-to-market and product organizations within a SaaS or cloud business.
• Experience working within a large, globally distributed in-house legal team, collaborating across regions and time zones, and partnering effectively with specialist legal functions.
• Working knowledge of AI and LLM-enabled tools, with experience improving legal processes, contracting workflows, or risk management through technology.
• Experience operating in a regional or multinational role, with exposure to cross-border legal and regulatory issues in the Americas.
• Additional language skills.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. 

Compensation details: the base salary for this role ranges from $190k to $250k, in addition to a 20% bonus structure

Sitecore offers a comprehensive benefits package, including multiple health insurance options (medical, dental, and vision coverage), a 401(k) retirement plan with company matching contributions, generous paid time off (vacation/PTO, paid sick leave, and paid holidays, as well as paid volunteer days), fully paid parental leave for new parents, company-paid disability insurance (short-term & long-term coverage) and life insurance, and an Employee Assistance Program supporting employees’ well-being, and a number of voluntary benefits to choose from available upon date of hire.

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