Sentara Norfolk General Hospital is hiring an Air Communications Specialist 2 for the Nightingale helicopter.
This is a Flexi/rotating shift position.
The Air Communications Specialist receives, processes and transmits communications using radiotelephone and computer aided dispatching equipment in accordance with regulations as guided by the Federal Communications Commission (FCC) for Nightingale Regional Air Ambulance medical missions and other aircraft. This individual maintains records and communications center-related documentation of transport requests in addition to other required records required by regulatory agencies and departmental procedures. This role also assists the Transfer Center staff as directed.
Public or private safety dispatch, or commercial ambulance service communications experience preferable. If no prior experience as listed, customer service call center experience may substitute.
keywords: Communications Specialist, Monster, Nightingale Helicopter, Transfer Center, Patient Transportation
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as “America’s Best-In-State Employer” (2024), “Best Employer for Veterans” (2022, 2023), and “Best Employer for Women” (2020), and named to IBM Watson Health’s “Top 15 Health Systems” (2021, 2018).
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